24h* from your door to the lab
Welcome to our shipping in service! We know shipping is a big concern for every film shooter, and that’s why we decided to make it as easy as possible for anyone that wants to ship us their precious rolls! We partnered up with TNT cause they offer a fast, reliable & the best priced Express Services for your packages.
Just look up your country on the map, click on the marker and the details of Zone Belonging & Delivery Days will appear. Once you have it figure it out, you can book your pickup order below the map choosing the zone where your country belong and filling up the details of your order. Easy Peasy!
If you’ve got any questions please let us know in advance at firstname.lastname@example.org, we will be happy to answer and help you out in anything we can!
*Shipping from outside the EU shipping might take between 48-72h
Each zone item will redirect you to the shop section where you can purchase and place your delivery order. Please remember to write down all the details in the comments section so we can correctly pass it through the system. You can find all the information that we’ll require in the following list. Easy Peasy!
Once it’s booked and paid we will set up the pickup order for the next business day (booking before 18.00h GMT+1)
It’s not all unicorns and rainbows when shipping from between zones 5 & 9. Customs come into play, it can be easy or it can be a pain in there.
IMPORTANT: Already exposed film rolls have no retail value neither it’s something we purchased, so it makes no sense that we pay an added value for it.
The only solution that will avoid the delay and pain is to set a symbolic price on the package (always less than 22€ total). We will fill the value of the package for you in function of the number of film rolls inside, but in any case don’t write any pricing outside the package cause it will get stopped, delayed and charged unnecessarily.
After the booking is made by us, you will receive an email from TNT asking for the confirmation of the pickup inquiry. It’s really simple and all you have to do is fill your some details and the time frame you wish the pick up to be done.
IMPORTANT: Please we strongly recommend you to call the TNT service on your country to ensure that the pick up has been arranged correctly. With your booking reference they will be able to know the status of your order. Just a quick call can save you a lot of headaches : )
Please keep in mind you’ll have to print the shipping labels. So, better check your ink cartridges before hand, otherwise you might think that actually printers were send from hell to make us miserable.
The shipping packages from between zones 2 & 4 include the Spanish (21%) VAT due this zones are within the European Union area. Although if you have a professional VAT number this will be refunded after the purchase. It’s easy! Learn more in our endless-fun VAT explanatory section.
If you are shipping from between zones 5 & 9 you are pretty much exempt from our VAT cause you are buying from outside of the EU. Hurray!
Thanks for your trust!